HOME       ABOUT       SERVICES       SEARCH       RENTALS       NEWS       LINKS

Owner Services   Residential Services

Office Hours: M-F: 9am-5pm


Pay Your Rent Online

Pay your rent with a debit/credit card, or PayPal account, today! A 4% processing fee applies.

Submit a Maintenance Request

Do you have a maintenance issue at your home ties  aintenance issues hen.s available to you as a FASS resident: need to be addressed.or repairs.that we need to take care of? Submit a Work Order

Enroll in Autopay

No more late fees!  Enroll today and AutoPay and have your monthly rent charges automatically deducted from your checking account.

Late Rent Notification

Avoid a 3-day notice, and possible avoid any late fees, when you let us know in advance that your rent is going to be late. Let us know

Download our Mobile App

Download the app for instant access to pay your rent, submit alerts and maintenance requests, earn rewards, and be amongst the first to receive information on special promotions, important notifications and announcements.

Downloadable Forms + Addendums

Click to access a comprehensive list of lease forms and documents.

Access Resident Portal

Click for secure, instant access to your account. Login here
Welcome to FASS Real Estate Services’ Resident Services page! Connect with your management team and save valuable time. With only a couple clicks, our Resident Service page allows you to quickly pay your rent, submit a maintenance request, update your information and more! It is also a great resource for discovering what is available for you to enjoy living in a FASS-managed property. Need to report a problem, request services or suggest an idea? Reach out to us 24/7. The following is a list of services and amenities available to you within our offices as a FASS resident:

Rewards, Discounts + Promotions

Find out about special promotional offers and get information on how you can be rewarded for referring new business, and, for your loyalty every time you renew your contract!

Learn More

Update Your Information

Has any of your information changed? Do we have the correct email address on file? Did you change your mailing address? Tell us

FASSperks Resident Rewards

Earn FASSbucks for being a loyal and responsible resident to redeem and use toward rewards like waived late fees, money off your rent, services, merchandise, and gift cards! FASSperks

Special Announcements
- FASSperks Loyalty and
  Rewards Program Launch

-  We have partnered with 

Transworld Systems® , 

an industry-leading profit 

recovery service, for support 

with accounts receivable, 

debt recovery and past due 

  • Free Photo Copies (limit five copies per month)
  • Free Faxing(limit one fax per month)
  • Free Wi-Fi (Bring your wireless computer to the office)
  • UPS and FEDEX Delivery to Management Office
  • Pay your rent with a Visa, Mastercard, or Discover debit/credit card, today! A 3% processing fee applies.
  • Rent out our conference room, and utilize our warming kitchen. Room rental rates apply.
Property Address



FASS Real Estate Services
3705 Lee Rd
Shaker Heights, OH 44120
Phone  866.861.4761
Fax: 216/342-4409
Email: info@FASS-RES.com

© 2013 FASS Real Estate Services. All Rights Reserved